Our Returns and Exchanges


For all preorders, please allow 2-3 weeks for your garment to arrive due to the handmade nature of products. Please note that each canvas print is made to order so please allow 2-3 weeks for your order to be shipped after processing. All domestic orders are shipped via USPS and we are unable to ship to PO Boxes.

Orders placed are processed Monday-Saturday only (excluding major holidays) and will require a signature for delivery. If you are interested in expedited shipping or would like to know if your order will be received by a certain date, please email loveohlou@gmail.com with your order number in the subject line.

In the case of an error in shipping address, please email loveohlou@gmail.com within 24 hours of purchase to correct. Please note that after your order has been shipped, LoveOhLou is not liable for misaddressed, stolen, or lost packages. 


Refunds, Returns & Exchanges

Due to the made-to-order nature of all products, refunds, returns, and exchanges are unavailable. All sales are final. If you receive an item that is damaged or not as described, please email loveohlou@gmail.com and we will work together to find the best solution.